Leadership Forum notes: day 2
Leadership Forum 10/18/05
Foundations and funding panel:
Mellon has a specific focus on what they fund—they look for proposals that benefit their focus area, benefit multiple institutions, are realistic, cost effective, not round 1, intellectual property rights available, sustainable, assessable.
NSF looks for intellectual merit, broader societal impacts, outcomes must be evidence based.
Sloan Foundation: in IT arena strong in asynchronous learning, enables anyone, anytime to learn, can be online, “blended” etc.
Student panels:
What do students need from IT: wireless, programs they need to do their work, virus protection, safe access, convenience;
high speed internet, wireless, virus protection, software, “professors and instructors should be fluent in technology”;
wireless, 24 hour help desk, virus protection, computer labs with software, ratemyprofessor.com-type service, face book, e-community software
What one thing? Wireless, text messaging (local businesses could advertise, need to get message when class is canceled, would love to connect with professors that way), interactivity (don’t just throw your powerpoint up and read it or you will guarantee that things that are tempting—missing class and just reading slides ourselves, solitaire—will win over attention in class), communities, lecture notes on podcast.
Boomers: “speak with a digital accent”
These students, when asked what responsibility they should take to prevent illegal downloads, talked unanimously about what the university should do to stop them, not what responsibility they should take.
Jenzabar solution talk by Park University: developed executive summary graph (soon available daily on president’s blackberry) of # students of all types, (e.g., online, on campus, extended ed, etc.) corrected to reflect time of semester that shows last year (this time), projected this year, and current (either green if >= 95% or yellow if 80-95% or red if <= 80%) very cool, simple snapshot at high level!!!—great idea for a snapshot of admissions!
CIO/CEO: what they should know about me
CIO: it is easier for leaders to have managers below them than to try to manage leaders, but that is what is preferable
You need a vision, strategy: should see IT as an investment, not a cost even though most ROI occurs outside of IT
Governance model should be clear (not as important what it is, but should know it)
Committees can’t own responsibility or accountability
“everybody is an IT expert”
what people see is the tip of the iceberg: you can change entire institutions easier than changing some IT software.
“Academics aren’t gods, they just believe they are”
Want a partnership, understanding that contractual agreements tie up much of our budget
Need to invest in staff development!
CEO: technocrats are part of modernity.
Need a true expert in technology, but a multidimensional person with a big picture perspective who can tell me how it ought to be
“deans are mice studying to be rats”
CIO:
I need good reporting relationship (30 minutes alone every 2 months)
I should sit on cabinet, so IT perspective is gained early
CEO should chair campus-wide policy committee
Take the point position on tough issues
Believe that IT can transform teaching and learning
Be willing to tackle IT governance issues
Use a modest amount of technology (but don’t be a closet CIO!)
Help IT raise funds in the external community
Sense of humor!
CEO: what 10 presidents said:
Be mission driven, be a “pragmatic revolutionary”, (quote stated that libraries need courageous people to change, librarians can be very adept at rallying faculty (especially senior) to resist progress), build simple, reliable, cost effective infrastructure, remember you aren’t special! (cf 1993 Educause Review article Detweiler)
What you need to know about security:
Have notes in book, so too lazy to write graphs down, but interesting ideas:
· “Regulatory distraction”—compliance with regulations is necessary, but possibly not sufficient, for information security
· you should spend 4-10% of IT budget on security
· you need: host based intrusion protection; 802.1x; quarantine/containment, personal intrusion protection and URL blocking; gateway spam/antivirus protection; vulnerability management; web services security; strong enough authentication with identity management; SSL/TLS; business continuity plan; anti-tamper devices
· You don’t need: personal digital certificates; quantum anything; passive intrusion detection; biometrics (outside of hand held); tempest shielding/paint; 500 p. security policy; security awareness posters (might work in higher ed); default passwords.
Foundations and funding panel:
Mellon has a specific focus on what they fund—they look for proposals that benefit their focus area, benefit multiple institutions, are realistic, cost effective, not round 1, intellectual property rights available, sustainable, assessable.
NSF looks for intellectual merit, broader societal impacts, outcomes must be evidence based.
Sloan Foundation: in IT arena strong in asynchronous learning, enables anyone, anytime to learn, can be online, “blended” etc.
Student panels:
What do students need from IT: wireless, programs they need to do their work, virus protection, safe access, convenience;
high speed internet, wireless, virus protection, software, “professors and instructors should be fluent in technology”;
wireless, 24 hour help desk, virus protection, computer labs with software, ratemyprofessor.com-type service, face book, e-community software
What one thing? Wireless, text messaging (local businesses could advertise, need to get message when class is canceled, would love to connect with professors that way), interactivity (don’t just throw your powerpoint up and read it or you will guarantee that things that are tempting—missing class and just reading slides ourselves, solitaire—will win over attention in class), communities, lecture notes on podcast.
Boomers: “speak with a digital accent”
These students, when asked what responsibility they should take to prevent illegal downloads, talked unanimously about what the university should do to stop them, not what responsibility they should take.
Jenzabar solution talk by Park University: developed executive summary graph (soon available daily on president’s blackberry) of # students of all types, (e.g., online, on campus, extended ed, etc.) corrected to reflect time of semester that shows last year (this time), projected this year, and current (either green if >= 95% or yellow if 80-95% or red if <= 80%) very cool, simple snapshot at high level!!!—great idea for a snapshot of admissions!
CIO/CEO: what they should know about me
CIO: it is easier for leaders to have managers below them than to try to manage leaders, but that is what is preferable
You need a vision, strategy: should see IT as an investment, not a cost even though most ROI occurs outside of IT
Governance model should be clear (not as important what it is, but should know it)
Committees can’t own responsibility or accountability
“everybody is an IT expert”
what people see is the tip of the iceberg: you can change entire institutions easier than changing some IT software.
“Academics aren’t gods, they just believe they are”
Want a partnership, understanding that contractual agreements tie up much of our budget
Need to invest in staff development!
CEO: technocrats are part of modernity.
Need a true expert in technology, but a multidimensional person with a big picture perspective who can tell me how it ought to be
“deans are mice studying to be rats”
CIO:
I need good reporting relationship (30 minutes alone every 2 months)
I should sit on cabinet, so IT perspective is gained early
CEO should chair campus-wide policy committee
Take the point position on tough issues
Believe that IT can transform teaching and learning
Be willing to tackle IT governance issues
Use a modest amount of technology (but don’t be a closet CIO!)
Help IT raise funds in the external community
Sense of humor!
CEO: what 10 presidents said:
Be mission driven, be a “pragmatic revolutionary”, (quote stated that libraries need courageous people to change, librarians can be very adept at rallying faculty (especially senior) to resist progress), build simple, reliable, cost effective infrastructure, remember you aren’t special! (cf 1993 Educause Review article Detweiler)
What you need to know about security:
Have notes in book, so too lazy to write graphs down, but interesting ideas:
· “Regulatory distraction”—compliance with regulations is necessary, but possibly not sufficient, for information security
· you should spend 4-10% of IT budget on security
· you need: host based intrusion protection; 802.1x; quarantine/containment, personal intrusion protection and URL blocking; gateway spam/antivirus protection; vulnerability management; web services security; strong enough authentication with identity management; SSL/TLS; business continuity plan; anti-tamper devices
· You don’t need: personal digital certificates; quantum anything; passive intrusion detection; biometrics (outside of hand held); tempest shielding/paint; 500 p. security policy; security awareness posters (might work in higher ed); default passwords.
posted by Elizabeth at 7:53 PM
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